Terms & Conditions

Please read these Terms and Conditions carefully before using vippro. By accessing or using our platform, you agree to be bound by all provisions set out below.

Last Updated: January 2026

Key Policy Highlights

A quick summary of the most important points in our Terms — the full legal text follows below

Age & Eligibility

You must be at least 21 years of age and a verified individual to use vippro. Persons under 21 are strictly prohibited from registering or placing bets on any game or market.

Deposits & Withdrawals

Deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay are processed rapidly. Withdrawals are subject to identity verification and standard processing timelines outlined in Clause 7.

Bonus Terms

All bonuses are subject to wagering requirements. Bonus funds must be wagered the specified number of times before any withdrawal can be made. Full details are in Clause 8.

Fair Play & Security

vippro uses certified RNG technology and 256-bit SSL encryption. Any attempt at fraud, collusion, or exploitation of software errors will result in immediate account suspension and forfeiture of funds.

Responsible Gaming

vippro is committed to responsible gaming. We provide deposit limits, self-exclusion tools, and session timers. Players who show signs of problem gambling may have restrictions applied to their accounts.

Governing Law

These Terms are governed by the laws of the offshore jurisdiction in which vippro is licensed. Any disputes shall be resolved through binding arbitration in accordance with Clause 14.

Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Member", "Player") and vippro ("the Company", "we", "us", "our"). By creating an account, making a deposit, or placing any bet or wager on the vippro platform, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree to any part of these Terms, you must not use vippro.

1

Definitions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

  • "Account" means the personal account registered by a User on the vippro platform.
  • "Balance" means the total funds held in a User's Account, including both real-money and bonus funds where applicable.
  • "Bet" or "Wager" means any real-money stake placed by a User on any game, event, or market available on the vippro platform.
  • "Bonus Funds" means any promotional credits, free spins equivalent value, cashback, or other non-cash benefits credited to a User's Account subject to wagering requirements.
  • "Company" refers to the entity operating the vippro platform, licensed under applicable offshore jurisdiction.
  • "KYC" means Know Your Customer, the identity and address verification process required under the Company's anti-money laundering compliance program.
  • "Platform" means the vippro website, mobile application, and all associated services accessible at https://vippro.cam.
  • "Prohibited Jurisdiction" means any country or territory from which access to the Platform is legally restricted or specifically excluded by the Company.
  • "Real Money Funds" means deposits made by the User from their own personal funds, excluding Bonus Funds.
  • "Wagering Requirement" means the number of times Bonus Funds must be staked before those funds become eligible for withdrawal.
2

Eligibility

To register and use the vippro platform, you must satisfy all of the following eligibility criteria at all times:

  1. You must be at least 21 years of age. vippro strictly enforces this age restriction. Any User found to be under 21 years of age will have their Account immediately suspended, all funds forfeited pending investigation, and the matter reported to relevant authorities where legally required.
  2. You must be acting as a private individual and not as a commercial agent or business entity.
  3. You must have full legal capacity to enter into a binding contract under the laws applicable to your jurisdiction of residence.
  4. You must not be a resident of, or accessing the Platform from, any jurisdiction where online betting is explicitly prohibited by applicable local law.
  5. You must not be an employee, director, contractor, or close family member of any employee or director of vippro or any of its affiliated companies.
  6. You must not have previously had an Account on vippro that was terminated for breach of these Terms.

Indonesia-Specific Notice: Indonesian residents acknowledge that online gambling exists in a legally ambiguous context under Indonesia's Public Gambling Act of 1867 and subsequent legislation. vippro operates under an international offshore license. Users are solely responsible for ensuring their use of the Platform complies with all applicable local laws. vippro does not provide legal advice. If you are unsure of your legal position, consult a qualified legal professional before using this Platform.

3

Account Registration

Each individual may hold only one Account on the vippro platform. Creating duplicate, multiple, or fraudulent accounts is strictly prohibited and will result in immediate permanent suspension of all associated accounts and forfeiture of all funds therein.

3.1 Registration Requirements

When registering an Account, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, and contact details. You agree to promptly update any information that changes after registration.

3.2 Account Credentials

You are responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. vippro will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep your credentials secure.

3.3 Account Suspension and Closure

vippro reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, where it reasonably suspects:

  • Breach of any provision of these Terms;
  • Fraudulent, deceptive, or collusive activity;
  • The Account holder does not meet the eligibility criteria;
  • Activity that poses a risk to the integrity of the Platform or other Users.
4

Identity Verification (KYC)

vippro is required to verify the identity of all Users as part of its anti-money laundering (AML) and responsible gaming compliance obligations. By registering an Account, you consent to this verification process.

4.1 Documents Required

You may be requested to provide any or all of the following documents before withdrawals are processed or at any time at the Company's discretion:

  • Proof of Identity: A clear photograph or scanned copy of your valid Indonesian National Identity Card (KTP), passport, or other government-issued photo ID;
  • Proof of Address: A utility bill, bank statement, or official government document dated within the last three months showing your name and current residential address;
  • Selfie Verification: A photograph of yourself holding your identity document alongside your face;
  • Proof of Payment Method: Evidence of ownership of the bank account or e-wallet used for deposits (e.g., screenshot of mobile banking showing account holder name and account number).

4.2 Processing Time

KYC verification is typically completed within 1–24 hours during business days (Monday–Friday, 08:00–18:00 WIB). Submissions made during Indonesian public holidays or weekends may take longer. Users will be notified of the outcome via their registered email address.

4.3 Consequences of Non-Verification

Failure to complete KYC verification upon request may result in restrictions on withdrawals, suspension of betting privileges, or temporary Account suspension. Accounts that remain unverified for more than 30 days after a verification request may be permanently closed.

5

Account Use & Security

You are solely responsible for all activity that occurs under your Account. You agree to immediately notify vippro if you become aware of any unauthorized use of your Account or any other security breach.

5.1 Permitted Use

Your Account may only be used for placing bets and wagers on sports events, casino games, and other gaming products offered on the Platform for personal entertainment purposes. Commercial or professional betting operations using vippro are strictly prohibited.

5.2 Security Obligations

You must take all reasonable precautions to keep your login credentials confidential. You must not allow any other person to use your Account, even family members or close associates. You must log out of your Account when using shared or public devices.

5.3 Two-Factor Authentication

vippro strongly recommends enabling two-factor authentication (2FA) where available. While 2FA significantly enhances Account security, you remain solely responsible for safeguarding your credentials and any 2FA recovery codes.

6

Prohibited Activities

The following activities are strictly prohibited on the vippro platform. Engaging in any prohibited activity will result in immediate Account suspension and may lead to permanent closure, forfeiture of funds, and legal action where applicable:

  • Fraud or Collusion: Any attempt to defraud vippro or other Users, including but not limited to payment fraud, collusive betting, and exploitation of software errors or glitches;
  • Bonus Abuse: Creating multiple accounts to claim duplicate welcome bonuses or any other promotional offers multiple times;
  • Money Laundering: Using the Platform to launder proceeds of crime or to engage in any activity connected with organized crime or terrorism financing;
  • Arbitrage Betting: Systematic exploitation of odds differentials between vippro and other betting platforms to guarantee profit;
  • Bot Usage: Use of automated scripts, bots, or third-party software to place bets, scrape data, or manipulate game outcomes;
  • Chargebacks: Initiating fraudulent chargebacks or payment reversals after having willingly deposited funds and placed bets;
  • Hacking or Unauthorized Access: Any attempt to gain unauthorized access to the Platform, other Users' Accounts, or vippro's internal systems;
  • Underage Gambling: Registering or gambling on vippro while under 21 years of age, or knowingly assisting a minor to gamble.

Enforcement: vippro employs advanced fraud detection systems and manual review processes. Suspicious activity is investigated thoroughly. Users found in breach may be reported to relevant regulatory and law enforcement authorities.

7

Deposits & Withdrawals

7.1 Accepted Payment Methods

vippro accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. International payment cards (Visa, Mastercard) may also be accepted where supported by our payment processor.

7.2 Deposit Processing

Deposits are typically credited to your Account within 1–3 minutes for bank transfers and e-wallet transactions during banking hours. Transactions initiated outside banking hours or on Indonesian public holidays may take longer. vippro does not charge any fees for deposits; however, your bank or payment provider may impose their own charges.

7.3 Minimum and Maximum Deposits

The minimum deposit amount is Rp 50,000 per transaction. Maximum deposit limits vary by payment method and Account status. Enhanced limits may be available to verified VIP members. Contact customer support for details.

7.4 Withdrawal Requests

Withdrawals may only be made to a payment method registered in your own name that matches the name on your verified Account. Withdrawals to third-party accounts are strictly prohibited as an anti-money laundering measure.

7.5 Withdrawal Processing Time

Withdrawal requests are processed within 4–24 hours for verified Accounts during business days (Monday–Friday, 08:00–18:00 WIB). First-time withdrawals or withdrawals exceeding Rp 10,000,000 may require additional verification and take up to 72 hours.

7.6 Wagering Requirements for Deposits

To prevent misuse of the Platform for money laundering purposes, all deposits must be wagered at least one time (1x rollover) on any eligible game or market before the deposited amount becomes eligible for withdrawal. Bonus Funds are subject to separate and higher wagering requirements as outlined in Clause 8.

7.7 Withdrawal Fees

vippro does not charge withdrawal fees for the first three withdrawals per calendar month. Subsequent withdrawals within the same month may incur a processing fee of Rp 25,000 per transaction. VIP-tier members may be exempt from this fee.

8

Bonuses & Promotions

vippro offers various bonuses and promotional offers to eligible Users. All bonuses are subject to specific Terms and Conditions that are published on the relevant promotion page and must be read in conjunction with these general Terms.

8.1 Eligibility

Unless otherwise stated, bonuses are available only to Users who have completed KYC verification, have made at least one successful deposit, and have not breached any provision of these Terms. Each bonus may only be claimed once per User, household, IP address, and payment method.

8.2 Wagering Requirements

Bonus Funds typically carry a wagering requirement ranging from 5x to 35x the bonus amount before any winnings derived from Bonus Funds become eligible for withdrawal. The specific wagering requirement applicable to each bonus is clearly stated in the promotion Terms.

8.3 Contribution Rates

Different game types contribute differently toward meeting wagering requirements. As a general rule: slots contribute 100%, live casino games contribute 10%, and sportsbook bets contribute 100%. Exact contribution rates are specified in each promotion's Terms.

8.4 Bonus Forfeiture

Bonus Funds and any winnings derived from Bonus Funds will be forfeited if: (a) you request a withdrawal before completing the wagering requirement; (b) you engage in any prohibited activity listed in Clause 6; or (c) you breach any condition of the bonus Terms.

8.5 Time Limits

Most bonuses must be used within a specified validity period (typically 7–30 days from the date of issue). Any unused Bonus Funds and associated winnings will be automatically removed from your Account upon expiry of the validity period.

8.6 Maximum Bet Limits

When playing with Bonus Funds, the maximum bet per spin or per round is typically capped at Rp 25,000 or 10% of the bonus amount, whichever is lower, unless otherwise specified. Exceeding this limit may result in forfeiture of the bonus and associated winnings.

9

Betting & Gaming Rules

9.1 Bet Acceptance

All bets are subject to acceptance by vippro. We reserve the right to refuse, limit, or cancel any bet at our sole discretion, particularly where we suspect fraud, error, or breach of these Terms. A bet is deemed accepted only when a confirmation appears in your Account transaction history.

9.2 Sportsbook Rules

All sportsbook bets are settled according to the official result as declared by the relevant sports governing body. In the event of a void, postponed, or abandoned event, the specific sport rules published on the vippro website will apply. Bets placed on judi bola (football betting) markets follow standard international betting rules.

9.3 Casino and Slot Rules

All casino games and slots use certified Random Number Generator (RNG) technology to ensure fairness. The published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee specific outcomes in any individual session. vippro partners only with reputable game providers holding valid certifications.

9.4 Live Casino

Live casino games are streamed in real time from professional studios. All dealer decisions are final. In the event of a technical disconnection during a live game, the round will be settled according to the dealer's completion of the hand or spin, even if you are unable to view the outcome.

9.5 Software Errors

In the event of a software malfunction, glitch, or incorrect odds display, vippro reserves the right to void all affected bets and refund stakes. Users are not entitled to claim winnings arising from obvious software errors. Any such winnings will be deducted from your Account Balance.

10

Intellectual Property

All content on the vippro Platform, including but not limited to text, graphics, logos, images, software, and game content, is owned by vippro or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, reverse engineer, or create derivative works from any content on the Platform without prior written consent from vippro.

11

Privacy & Data Protection

vippro collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to our data practices as described in the Privacy Policy.

We implement industry-standard security measures including 256-bit SSL encryption to protect your data. However, no online system is entirely immune from security risks. You acknowledge that you provide data at your own risk.

Your personal information may be shared with third-party payment processors, KYC verification providers, and anti-fraud services as necessary to operate the Platform. We will never sell your personal data to third parties for marketing purposes.

12

Responsible Gaming

vippro is committed to promoting responsible gaming. We provide a suite of tools to help you control your gambling activity, including deposit limits, loss limits, session time limits, reality-check reminders, and self-exclusion options.

You can access these tools at any time through your Account settings. We encourage all Users to set limits that reflect their personal financial situation and to treat gambling as entertainment, not a source of income.

If you believe your gambling is becoming problematic, or if you recognize signs of problem gambling in your behavior, please contact our support team immediately. We can arrange temporary cooling-off periods or permanent self-exclusion from the Platform. For further assistance, we recommend contacting professional support organizations.

Self-Exclusion: Users who request self-exclusion will have their Account closed for a minimum period of 6 months. During this period, you will not be able to reopen your Account under any circumstances. You must not attempt to register a new Account while self-excluded.

13

Limitation of Liability

To the maximum extent permitted by applicable law, vippro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to access or use) the Platform;
  • Any conduct or content of any third party on the Platform;
  • Unauthorized access, use, or alteration of your Account or content;
  • Technical failures, interruptions, delays, or errors in the Platform's operation;
  • Events beyond our reasonable control, including but not limited to internet outages, server failures, natural disasters, or government actions.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, vippro's total liability shall not exceed the amount deposited by you into your Account during the 30-day period immediately preceding the event giving rise to the liability claim.

14

Governing Law & Dispute Resolution

14.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the offshore jurisdiction in which vippro holds its gaming license, without regard to conflict of law principles.

14.2 Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or your use of the Platform, you agree to first attempt to resolve the dispute informally by contacting vippro customer support at [email protected]. If the dispute cannot be resolved within 30 days, the dispute shall be submitted to binding arbitration administered by a mutually agreed arbitration body.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against vippro.

15

Amendments to Terms

vippro reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be notified to Users via email or prominent notice on the Platform at least 14 days before the changes take effect.

Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your Account.

It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

16

Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the vippro platform, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the Platform
  • Customer Support Hours: Indonesian-speaking agents available 24 hours a day, 7 days a week (WIB timezone)

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, live chat is the fastest channel.

Questions About Our Terms?

Read our FAQ for quick answers, explore our Privacy Policy, or visit the Responsible Gaming page for tools and support resources.

Visit FAQ Privacy Policy Responsible Gaming